Shipping & Returns

We ship with TNT international services. The shipment of goods from our office, is generally performed on the same day for orders received by 11:00. Sometimes the discovery of some items may result in delayed shipment of an additional day. Once shipped the goods, the delivery is carried out in 48/72 hours in Italy through courier TNT Traco. NB: For foreign orders, we only accepted payment through bank transfer or Paypal and transport costs are to be arranged before purchase on-line requesting a cost estimate. Shipping cost to Euro-zone is normally 23.00 Euro and are carried out in 3/5 days

Ecoevo Luca Dal Bello, recognizes the right of withdrawal as provided by law. The deadline to exercise that right and 10 days as required by law. By that date, customers required to send written and signed letter, headed with the following information: Attn Luca Dal Bello Ecoevo Via Principe Umberto, 38 / A 35042 Este (PD). The letter must state the bank details (name of nominee, IBAN) where the customer wishes to receive a credit for the amount paid for the purchase of goods returned. This letter may also be sent by fax to 0429 601 338. Together with the letter, customers required to send by courier, the goods available in appropriate packaging to ensure the integrity of the goods during transport and any receipt. This package, as the written notice must be sent within 10 days of receipt of goods purchased at the same address indicated above for the dispatch of the letter. Within 20 days of receipt of the letter and the goods, the company will Ecoevo Luca Dal Bello the transfer of credit for the exact amount that the customer has paid for the purchase of goods ordered on the bank by the customer. The only expense that the client must support and then to exercise the right of withdrawal, and the shipping cost for sending the letter and the cost of transporting the courier for the delivery of goods at our facility.

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